Recent Posts

Cleaning and Sanitizing Fire Departments

5/13/2020 (Permalink)

We are so blessed to have the resources available to help assist in keeping our local first responders safe. SERVPRO of Idaho Falls & Rexburg/Rigby has decided to support our local heroes by going to all of our local fire departments and offering to clean and fog all of their emergency response vehicles to help prevent the spread of COVID-19. We wipe down everything very thoroughly and make sure to sanitize every spot that could have possibly been affected.

This week we went to Central Fire District and cleaned and fogged all of their vehicles. We are so happy that we are able to give back to our community. We are so lucky to have such amazing heroes in our community!

If you have a Water, Fire, Mold, Asbestos or Biohazard Disaster give SERVPRO a call today. We are available 24 hours a day, 7 days a week! We have trained professionals ready to help.

Tanning salon issues

5/13/2020 (Permalink)

SERVPRO vehicle parked out in front of residential business SERVPRO vehicle parked out in front of residential business

Last week SERVPRO of Idaho Falls & Rexburg/Rigby was called to a local tanning salon in Idaho Falls. They had a water loss affecting over 20 rooms! Within an hour we had employees onsite extracting water, moving contents, and getting equipment set.

It is very important when you have a water leak to get it taken care of as quickly as possible to prevent any other issues such as mold. Because they digest materials such as wood, the spread of mold due to leak throughout a building can cause damage to the floor and ceiling. Mold thrives under humid conditions, which is why water leaks from leaking water pipelines often contribute to the growth and spread of mold.

If you have a Water, Fire, Mold, Asbestos or Biohazard Disaster give SERVPRO a call today. We are available 24 hours a day, 7 days a week! We have trained professionals ready to help.

Thank you to our first responders

5/5/2020 (Permalink)

SERVPRO jeep parked next to a Police Vehicle SERVPRO jeep parked next to a police vehicle while Megan and Jared clean emergency response vehicles.

SERVPRO of Idaho Falls & Rexburg/Rigby has decided to volunteer their time to help our first responders in our community. We decided to get into contact with the local Fire departments and Police Stations and set up appointments to come out to clean and fog their emergency response vehicles in order to help prevent the spread of COVID-19.

Per CDC Guidelines they suggest these preventative measures everyone should take.

Everyone Should

Wash your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

Cover your mouth and nose with a cloth face cover when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a face mask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Cover coughs and sneezes

  • If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Water & Ice Dams

4/10/2020 (Permalink)

Window that was re-done as of a result of an ice dam A window that had to be replaced as a result of an ice dam leak.

Yesterday we finished construction on a water job we were working on. Water had come into the home due to an ice dam and causing water damage to the home. When the temperature in your attic is above freezing, snow on the roof will likely melt. When the snowmelt runs down the roof and hits the colder eaves, it refreezes.

If this cycle repeats over several days, the freezing snowmelt builds up and forms a dam of ice, behind which water pools up into large puddles, or "ponds". The ponding water can then back up under the roof covering and leak into the attic or along exterior walls.

The right weather conditions for ice dams are usually when outside air temperatures are in the low 20's (°F) for several days with several inches of snow on the roof.

There are no jobs too big or too small. Call SERVPRO today for all of your Fire, Water, Mold and Asbestos disasters (208)523-5365.

We are Cleaning Experts

4/10/2020 (Permalink)

The owners of our franchise with their children The owners of our franchise posing on a couch with their children.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Idaho Falls & Rexburg/Rigby

Buckled wood floors

4/3/2020 (Permalink)

Our employee Kale removing a wood floor Our employee Kale removing a customers wood flooring due to buckling caused by water damage.

This week Carlos and Kale were in Island Park responding to a water loss and taking a moment to enjoy the beautiful views!!They are removing the hardwood floors because the floor had buckled causing doors and walls to shift.

According to www.nydreeflooring.com “Water is the enemy of hardwood flooring. Due to the porous nature of wood, moisture can be easily absorbed into the material. ... The wet floor may also begin to buckle and cup when large amounts of water are absorbed as the planks swell.”

Make sure to call a professional if you feel there has just been too much damage done to your flooring. The last thing you need is for the damage to continue and turn into mold. Which is a whole other issue on its own.

If you have a Fire, Water, Mold or Asbestos disaster give SERVPRO a call today at (208) 523-5365. We are available 24 hours a day, 7 days a week with highly trained professionals ready to help you in your time of need.

Our Peeps

3/26/2020 (Permalink)

Our SERVPRO crew getting suited up in yellow hazmat suits Our SERVPRO crew getting suited up in yellow hazmat suits ready to fog an airport.

Our Peeps were suiting up prior to fogging an airport in Wyoming. Disinfectant fogging is a great step we can take to help provide you and those around you with an extra level of peace of mind.

We are dedicated to making sure that we can assist in helping to combat the spread of Coronavirus by offering cleaning fogging services.

Remember to continue to follow the CDC guidelines on social distancing & quarantine measures.

  • Wash hands 
  • Avoid touching face 
  • Clean and sanitize house 
  • Clean and sanitize office 

As a responsible business and member of the community, we are asking the same question that you are: How can we keep our customers and community safe?

At SERVPRO we can help minimize the spread of germs with proactive cleaning and/or fogging. We are trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration.

In addition to Proactive Deep Cleaning, we also offer the following:

A fogging process delivered with a mechanical system that atomizes electro-statically charged droplets of SERVPROXIDE that can get it to the hard to reach cracks and crevices of the treated area. SERVPROXIDE is a proprietary hospital grade disinfectant that has demonstrated effectiveness against viruses similar to the SARS-Coronavirus (COV-2).

  • SERVPROXIDE is NON-TOXIC and is not considered hazardous by OSHA. It is as safe or safer than many household cleaners.
  • SERVPROXIDE has a mild smell and areas treated can be inhabited as soon as 15-20 minutes after being treated.
  • SERVPROXIDE DOES NOT cause any respiratory or skin irritation.

From a business point of view, doesn’t it make sense to put yourself in a position to say you have taken all reasonable precautions to take care of your customers and staff?

We are also offering Fogging and Extensive Cleaning to help prevent the spread of Coronavirus. SERVPRO is an essential business and is here to help you 24 hours a day, 7 days a week for all of your Fire, Water, Mold and Asbestos Disasters. Give us a call today at (208) 523-5365.

We are here to help

3/13/2020 (Permalink)

News article showing our SERVPRO truck News article about Coronavirus showing our SERVPRO truck in the background.

SERVPRO's all over the US have been working tirelessly to help minimize the spread of Coronavirus. We have assisted in cleaning the Amazon and Nike headquarters as well as Princess Cruise Ship and entire school districts.

Call us today at (208) 523-5365 to discuss how we can help protect your home and business.

https://www.washingtonpost.com/…/grand-princess-cruise-shi…/

“Two green SERVPRO disaster recovery trailers were in the area with labels that read, “Ready for whatever happens.” Workers wearing vests from the same company roamed the grounds. Other trailers were labeled, “California disaster medical support.”

https://pamplinmedia.com/…/454621-370957-forest-hills-is-re…

“While the building was closed, SERVPRO, an industrial cleaning company, was brought in to deep clean the premises. PBS Environmental, the district's industrial hygienist, provided third party oversight to make sure protocols were followed.

SERVPRO disinfected all hard surfaces such as doors, bathrooms, desks, chairs and countertops, using a registered hospital grade disinfectant called Benefect Decon 30. In addition to the manual wiping and disinfecting, electrostatic sprayers — which create a bond between the surface and the spray and don't have to be wiped — were used.

SERVPRO started their assessment Saturday morning and finished cleaning Monday afternoon.

SERVPRO used these same methods to clean all other LOSD facilities. “

Wash your hands

3/13/2020 (Permalink)

Flyer regarding the coronavirus and how SERVPRO can help Flyer regarding the coronavirus and how SERVPRO can help.

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call (208) 523-5365 or email us at SERVPRO9647@gmail.com to see how we can help clean your home or business.

Stop the spread of germs with a professional cleaning for your home or business. As the #1 choice for cleanup and restoration, we have the resources to help you immediately. Call (208) 523-5365 or email us at SERVPRO9647@gmail.com to see how we can help clean your home or business.

  • Wash hands
  • Avoid touching face
  • Clean and sanitize house
  • Clean and sanitize office

As the #1 choice in cleanup and restoration, we can minimize the spread of germs with a proactive cleaning for your home or business. Give us a call at (208) 523-5365

As painless as possible

3/12/2020 (Permalink)

One of our crew chiefs Carlos standing in front of a SERVPRO truck Carlos our crew chief posing in front of our SERVPRO truck

Here at SERVPRO we strive to make every disaster as painless as possible for our customers. Here are some customer reviews that put a huge smile on our faces.

Megan

We have had some mold problems in our garage. Skylar was the first person I called. He sent someone out immediately to take a look and then personally came out and looked as well. Very professional, very helpful and I would call again when something else comes up! Thanks so much!!!

Shawn

Marci and Carlos were magnificent to work with. I will absolutely work with SERVPRO again. It really made a difference, the wonderful customer service these two provided. THANKS!

Raquel

Skyler was very professional and very willing to answer any and all questions I had. I had some flooding in my house a while back and everyone who's come through has been very friendly and very kind. I would be happy to have them work on my house again (though I'm hoping to avoid that!).