Recent Posts

Spring Showers

4/10/2019 (Permalink)

With all the recent storms Southeastern Idaho has been having, it is a good idea to know how to prepare your house for these Spring showers. On they offer these tricks and tips for a worry free spring.

  • Inspect the house siding. Check for damage, cracks, and holes. Seal up leaks with paintable or clear caulk. Make sure the paint is in good condition. If it isn’t, consider getting the house painted before winter really sets in.
  • Weatherstrip windows and doors to seal out drafts and minimize heat loss. For more, see Weatherstripping Windows and/or Door Weatherstripping Options.
  • Prepare or install storm doors and windows. If your home has a combination storm/screen door with interchangeable glass and screen panels, switch from screens to glass (see Screen & Storm Door Buying Guide). Spray a little WD-40 on the storm door’s hinges and latches. Be sure the door closer is adjusted and working smoothly.
  • Clean your gutters and downspouts. When gutters and downspouts clog with leaves and debris, water overflows and spills down where it can damage walls and footings. Please see Rain Gutter Cleaning & Maintenance.  If your house is beneath many trees, it’s smart to clear the gutters at the beginning of the season, and then clean them again after the first rain to remove leaves and debris that wash down from the roof.
  • Check your roof, skylights, and flashing. The roof is the most obvious point of entry for rain. Please see How to Find & Fix a Roof Leak.  If checking your roof is more than you want to handle yourself, please see our affiliate partner, HomeAdvisor, to receive free bids from local asphalt shingle roof repair pros.
  • Repair gutters and downspouts. Fix loose, sagging, or leaking gutters and make sure downspouts carry drainage well away from the house. For more, see How to Fix Rain Gutters & Downspouts.

Flowers are starting to bloom!

4/3/2019 (Permalink)

With the Spring months upon us most of the region will soon be, if not already, facing lots and lots od downpours. This is the time for you to start getting your house ready to transition from stormy skies to warm sunny weather.

On they suggest these tips and tricks to keep you ahead of the game.

Repair the Walkways - Snow and cold can wreak havoc on your walkway. With warmer weather approaching, take this time to patch cracks and replace loose bricks and pavers. Rent a power washer or purchase a chemical treatment to clean up embedded stains in concrete, stone or asphalt.

Prune and Mulch - Prune dead branches, trim back overgrown shrubbery and remove any obstructive plantings. Spread mulch or bark around trees, shrubs and flowers for a weed-free, well-kept look.

Freshen up your furniture - Spray a fresh coat of paint on furniture and replace the cushions. Fill an empty spot on the porch or stoop with a modern bench or porch swing

Keep it clean - Sweep the sidewalk and stoop, clear away cobwebs, tighten wobbly railings, and repaint posts and supports.

Clean Gutters - This can save you a lot of money on repair costs. Inspect your downspouts and gutters just before the spring rains start to be sure they’re clear of leaves, tree limbs and other debris that might cause problems later on. Clogging usually occurs at the elbow in a drainage system, where the downspout connects to the gutter. Since this elbow is relatively easy to remove, take it off and inspect for clogging.

Reviews help us grow!

3/26/2019 (Permalink)

Here at SERVPRO we feel like we are only as good as the feedback we receive from our customers. We train our employees to always try and go above and beyond for our customers. Below is a real life review we received this week!

Dear Skylar and Jared

 Thank you both so very much for your careful and professional attention to the recent water loss at my home in Jackson, Wyoming. You and your team have done a very neat and thorough job of caring for the home as well as making me feel comfortable with the entire process. I very much appreciate the time you’ve spent reviewing the estimates so I know we’ve captured everything correctly.

 I look forward to receiving your final report – we’ll use that to get the remaining bids and info needed to complete this process. Please don’t hesitate to reach out to me if you need anything further from me at this time.

 Wishing you a successful year!

 With gratitude,

 Robin Suydam

Toys for Tots

3/11/2019 (Permalink)

SERVPRO of Idaho Falls is huge in helping out our community! We love being involved in as many organization projects as possible. This last Christmas were lucky enough to be able to show our support and assist Toys for Tots in raising over $350 as well as two boxes of toy donations.

Toys for Tots is a program run by the United States Marine Corps Reserve which distributes toys to children whose parents cannot afford to buy them gifts for Christmas. The program was founded in 1947 by reservist Major Bill Hendricks.

Our Marketing/Sales Rep Corey was able to go around to over 10 businesses in town and get donated items such as gift cards and gift baskets. All proceeds from those raffles went straight to Toys for Tots.

We went to Black Bear Diner as well as Cal Ranch to set up booths and inform people about this wonderful organization. People were wonderful and really helped out their community and all of the wonderful children in it. We cannot wait to be involved again Christmas 2019 and raise as much money and toys to help out our community as we can!

Veteran Owned

3/11/2019 (Permalink)

SERVPRO of Idaho Falls is a veteran owned and operated business. Our owner Skylar price served in the Army for 9 years.

This last year we were able to be a part of a Veteran motorcycle ride called Ride 22. On their website, this is how Ride 22 is described.

Ride For 22® is a non-profit 501c3 organization who cares deeply and passionately about serving our nations’s military and their families. Our mission states we will do three things: spread awareness of PTS and educate the public, serve as a living memorial and provide support and comfort to the loved ones left behind. We hope to accomplish this mission in several ways; participating in ride events, recruiting other riders to join us in raising awareness, being visible at events such as ride’s and health expos, networking families to help each other through the grieving process, help with ride registration fees for veterans battling PTS or the families of those who have lost the battle, share helpful resources to help those suffering or dealing with loss, and much more. Our hope by raising awareness and educating the public is that we can help eliminate some of the stigma that surrounds military PTS and allow for veterans to seek and receive the help and social support they so desperately need and reduce the number 22 to 0.

Excellent Customer Service

3/11/2019 (Permalink)

Here at SERVPRO we try and take the absolute best care of our customers. We make sure to implement proper training for all new hires that starts and ends with proper customer service.

We believe that the customer should be more than happy with the job and job process so we make sure to check in with them throughout the job to make sure that they are satisfied with the work we are preforming.

We believe that having excellent customer service is key. On they define what excellent customer service means.

What does it mean to provide excellent customer service?
Providing excellent customer service means going the extra mile in making sure a customer is happy and satisfied with a company’s products or services. It also involves providing service to a customer in a timely, pleasant manner. In order to provide excellent customer service, one needs superb communication and problem resolution skills.

24 hours a day, 7 days a week

3/6/2019 (Permalink)

Why SERVPRO? Because SERVPRO prides themselves in being faster to any disaster. With over 1,500 franchises nationwide, we can be anywhere you are. We know that when disaster hits the last thing anyone wants is to have to wait for help. We are confident that we will be there for you in a timely manner and to be able to start helping right away.  

To make sure that we stand true to our promise, we are open twenty-four hours a day, seven days a week. We have on call managers and technicians to make sure we are able to help whenever disaster may hit. We know that disasters are not planned and we want our customers to feel secure and to know that we are available 100% of the time.

If you have a fire, water, mold, or asbestos disaster, give SERVPRO a call today at (208) 523-5365. We also offer duct cleaning!

Employees are everything!

3/6/2019 (Permalink)

Why SERVPRO? When I began working for SERVPRO I knew close to nothing about the franchise that I got hired on to. I learned quickly that it wasn’t just another “restoration company franchise” but a family. This SERVPRO is independently owned by two of the nicest, hardest working, wonderful individuals I have ever met. They don’t just treat this like a business but like a family. They care about their employees and are there for them whenever we need them.

We have monthly company meetings and the marketing department gets to spoil the other employees with a HUGE yummy breakfast as well as treats most months. Every employee is required to attend these meetings because at our franchise they want to hear everyone’s suggestions, opinions, questions, and concerns.

I believe that a successful business treats their employees with respect and that is exactly what they do. I am extremely proud to be working for a company as amazing as this one.

What's down in the basement?

2/14/2019 (Permalink)

Our crew was at a new water loss in Mackay, ID. The owners were gone for two months. They came home to find their flooring was severely buckled and there was standing water in the basement.

The loss was from a water line that was going to the kitchen sink that had frozen and then broke. Our crew had to pack out all of the contents before they were able to start the demolition process.

According to they have a few ideas to possibly help avoid a freezing pipe.

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold-water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas and prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

If you have a fire, water, mold, or asbestos disaster give us a call today at (208) 523-5365.

A storm is comming

2/12/2019 (Permalink)

Winter storms whether it be snow, hail or rain can cause substantial damage to your home. There are plenty of checklists online you can search for to make sure parts of your home weren’t damaged during a storm.

On they list seven different areas they feel are important to check over.

  1. The roof

Ice dams and winter storms can do a lot of damage to your roof.

An ice dam occurs when snow on the roof melts, runs to the edge and refreezes there, forcing water back up under the roof where it can cause leaks and shingles deterioration.

At the same time, high winds, hail and winter storms can tear off shingles or drive moisture beneath them, causing further damage.

  1. Gutters

Ice dams can do damage not only to your roof, but to gutters as well.

That’s because the heavy ice building up on the edge can pull gutters away from the roofline.

At the same time, water freezing inside the gutters and downspouts themselves can lead to separations in some areas, which means that they’ll need to be replaced.

  1. House exterior

Cold, snow and hailstones can also take a toll on the outside of a house.

This can result in peeling paint, which if left long enough, could mean that your siding can become susceptible to moisture infiltrating it, which in turn can lead to wood rot and future repairs.

Repainting your exterior in the spring can help prevent these problems.

  1. Siding

If the paint has peeled enough on the siding of the house, moisture can begin to infiltrate, causing the wood to begin rotting.

In addition, hail stones or fallen tree limbs can damage siding, whether denting aluminum siding or cracking vinyl. Because the siding is a home’s first line of defense against the elements, it needs to be repaired in a timely way.

  1. Driveway

A little known problem that can occur during the cold winter months is damage to a driveway.

Small cracks that develop naturally over time are the perfect place for water to collect. When that water freezes, it expands, causing what’s known as a frost heave. Frost heaves are responsible for large cracks, as well as potholes in your driveway, making just getting home a bumpy adventure.

Repaving your driveway can correct these issues and help prevent additional damage by eliminating those small cracks as well.

  1. The foundation

The same freeze/thaw cycle that causes cracks and potholes in a driveway can also affect a foundation.

Hairline cracks in the concrete of a foundation that develop naturally over time because of a home settling can expand during the winter months, causing major structural issues if they aren’t taken care of in a timely way.

Getting a foundation repaired in the spring can help prevent more problems from developing as time goes by.

  1. Trees

Your home isn’t the only area that can sustain damage during a winter storm. Trees in your yard can also take a hit.

Heavy snow and high winds can knock down tree limbs, taking out power lines, damaging siding, and generally making your landscaping look a mess.

Getting your trees trimmed can help prevent this type of damage, as well as keep your trees healthy and looking great.