Recent Posts

Can we match it? Yes we can!

5/16/2018 (Permalink)

Water damage is never fun, especially when it makes a room or item in your house turn into a complete eyesore. Fortunately SERVPRO has employees who are experts in matching colors and stains so we can make it look like it never happened.

These cabinets had to be sanded, stained and varnished. Our employee had to stain the wood to match and look exactly as it did before the water damage happened. We think he was spot on!

Make sure to call SERVPRO for all of your Fire & Water - Cleanup & Restoration needs.

Knicknack pattywack please clean up my home

5/9/2018 (Permalink)

If having a fire happen in your home isn't detrimental enough, there is still the aftermath of cleanup that has to be addressed. Fire not only affects the home but the smallest of items. We here at SERVPRO understand this process can be difficult but we are dedicated to making it go as smooth and painless as possible. 

With fire comes soot and ash which in turn may engulf some or all of your personal belongings including sentimental items such as Knick knacks. We always go into each job with the mindset that we would rather restore than have you replace. We have many different cleaning methods that we use to restore your most valuable of items. These methods include...

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

When special care is needed SERVPRO will be there.


Mold Testing

5/9/2018 (Permalink)

The threat from mold growth is multiple. There is the visual infestation that covers ceilings, walls, and other structural property. If the visible signs go unchecked, the mold grows into drywall, wood beams and other parts of the home. In addition to physical damage, there are the health effects that mold can have on some people. Each of these threats requires remediation to remove them; this may involve cleaning only, but cases that went unnoticed for an extended period require removal and replacement of damaged property.

Testing for mold at the first suspicion is the best way to go. SERVPRO performs a mold testing check for our Idaho Falls neighbors. Our office is licensed to perform mold inspections and has developed a protocol that includes the following:

We perform a visual inspection that includes photo documentation of all mold growth. If the visual inspection uncovers mold growth, no further testing is needed. If the fungi are present, they need removal and remediation. Air and surface samples from every room in the house or apartment along with a laboratory report to explain the findings, only if needed. After completion, one of our inspectors sits down with each customer to explain not just the results, but every step we took during the inspection.

Also, we provide an estimate of what steps we take to treat and remove the mold along with how much each task costs. If we do not find mold, our inspector gives the homeowner a report that states the house or apartment was tested and found to have no excess mold that poses a threat.

We have some of the best training and the latest equipment in the restoration industry, but it is our reputation that matters the most. If we uncover mold, and before we start the remediation process, we recommend that you hire a third party to perform the same tests. The second round of testing provides you with peace of mind by removing any potential conflict of interest.

If you need any help please give SERVPRO a call so we can return your home to its pre-infested state. We are here to help.

Microscopic Danger... aka Asbestos!

5/2/2018 (Permalink)

At this property there was trace amounts of asbestos found in the ceiling. Years ago using asbestos in popcorn ceilings was a very common practice so the technicians had to be extra cautious. Before removing the asbestos contaminated popcorn ceiling the entire interior had to be completely contained so that no asbestos got onto any other surfaces.

Asbestos is a very dangerous mineral that should always be avoided. Its microscopic fibers cannot be seen, smelled, or tasted and it usually does not cause any immediate symptoms at all. Actually, symptoms may not be seen for 10-40 years after exposure to asbestos. However there are some symptoms that should be looked out for. If you feel you may have been exposed to asbestos You can find out more information on the EPA website at

If you suspect you may have asbestos in your home or business give SERVPRO a call and we will come out and check for you!

Here a mold, there a mold, everywhere a mold mold!

4/30/2018 (Permalink)

These duplexes were poorly built which unfortunately created an oasis for mold, LOTS and lots of mold. There was also damage to a large portion of the exterior as well as some interiors on every building within this subdivision. In this instance we came in after the initial tear out. We hepa vacuumed, disinfectant sprayed, and painted to seal. This was a very time consuming project and on top of that we had to deal with the weather elements to make sure everything dried properly. There were a lot of extra expenses on this job that could have been avoided if it was just done correctly the first time.

What the HAIL!!!!

4/10/2018 (Permalink)

We here is Southeast Idaho have seen the weather change from sunny to rain to snow within a matter of hours but the hail storm that hit Idaho Falls on April 7, 2018 was something we have never seen.  Oh yes, the occasional hail storm is expected every year but this one came out of no where and brought with it a VERY RARE occurrence in our area, a TORNADO WARNING.  The hail storm ripped through Idaho Falls last weekend causing havoc with vinyl siding on many homes.  Many were wondering if their homeowners insurance would cover the damage.  Under a standard policy Hail that causes property damage is a ‘named peril’ and most will typically cover the damage.  Be sure to check your policy to be certain.  SERVPRO of Idaho Falls can help direct you to various companies around town that specialize in this type of weather related damage.  

Why use a professional to remove water in home?

4/2/2018 (Permalink)

If you are dealing with the serious after effects of water damage in your Idaho Falls home, you may be wondering if your home is worth saving. Keep your chin up. Water damage can wreak serious havoc on a building and render it unsafe for human habitation in a very short period. Whether the damage is due to flooding, sewage system malfunction, a burst frozen water pipe, or a badly behaving appliance, the result is the same: a mess that needs cleaning in a hurry before damages multiply and mold growth takes over and affects the integrity of the building.

Once the damage has occurred, the fastest way to remove excess water is to rely upon the services of a local restoration company like SERVPRO that can get to the site quickly and begin a fast water extraction program. We have industrial grade pumps, wet-vacs, and even mops and buckets to remove the bulk of the standing water.

The sooner you get your emergency taken care of, the better. Every hour that goes by is an hour during which your family is potentially out of their home SERVPRO can help mitigate the losses and get you back into a safe home environment.

Once you contact us, we can begin a full program of property restoration.

First, an immediate inspection and assessment of the damage and adjacent areas and then an estimate of the costs involved recovery are given to you. If you agree to the service, the professionals will then extract all of the remaining water in the building, checking especially for voids where water can go without being detected in most cleanup efforts. Our trained staff can make sure the building is completely dry.  The use of moisture meters, infrared cameras and hygrometers enhance our ability to guarantee dryness.

When all of the excess water and any mold growth is removed from the building, our technicians will then take care of secondary concerns, such as removing any nasty stains or blemishes left over from the accident. Our  professionals will clean and restore any furniture or other implements that water has damaged. A full check will be performed to make sure your building has not sustained any structural damage.

When you need prompt and efficient service for water damage, SERVPRO of Idaho Falls/Rexburg is here for you. We also serve clients in nearby areas, such as Victor, Ashton, St. Anthony, and Sugar City. Call us at (208) 356-0263

Dealing with mold in SE Idaho

4/2/2018 (Permalink)

Mold should always be considered as a matter left to the professionals. These fungi develop into large colonies from mold spores which are in nature all around you. Spores are in virtually every household, lying dormant, waiting for the right conditions to start a bloom. Mold removal and remediation from your SE Idaho home should be looked into quickly when discovered. 

This mold can take over large areas if allowed to remain after it has been detected. Contrary to popular lure, mold species, there being thousands, are not often harmful to humans or animals. They can cause negative health effects, but usually in the old, the very young, and individuals with immune system disorders. Some people are sensitive to the allergens and mycotoxins which can be produced by mold colonies.  

Mold requires three factors to flourish into colonies: a food source which may be cellulose products like wood, and most other organic laced products around the home. Also, a fair amount of moisture, and shaded cool areas away from direct sunlight. This means that the only indicator you may have is a musty odor coming from a closet or the basement if not a crawlspace. One of the reasons you may be getting molds, now, after all of this time, is that you may have had a leaking faucet or pipe, somewhere in your house. That leaking pipe, appliance or water heater could be the cause for activating any mold spores you do have, and this is the time that growth gets started.  A call to SERVPRO of Idaho Falls/Rexburg is a wise decision to make. An infestation takes 48-72 hours to start to gain steam. It can then grow at a good rate, especially in dark, undetected voids within your SE Idaho home. 

The entire home should be inspected to locate, not only molds but spaces that are the perfect environment for their growth. This means those closed areas, under sinks, and behind walls and above ceilings. The professionals from SERVPRO have the equipment such as infrared cameras to distinguish heat variations inside walls which help determine the possibility of a mold infestation. 

Several actions that you should not take before a professional gets there: 
Do not allow elderly folks or kids into visible infestation points
Do not expose the mold to a fan as this can spread it around the house.
Do not disturb or touch the mold in any way.
Do not use bleach on it.
Do not try to dry it out yourself as the spores can become airborne and contaminate more areas of your home. If your HVAC system is on, turn it off immediately to prevent circulation through the duct work.

During a complete inspection, the mold remediation and restoration experts from SERVPRO can locate, contain and remediate the molds. The source of the moisture must be identified and fixed or else the mold growth can return. The techs will use foggers to broadcast antifungal, antimicrobial, and deodorizing products in the required sequence. Air scrubbers can also be employed to purge the air of many mold spores. HEPA filtration systems, protective clothing, and gear, along with specialized equipment and chemical products can remediate the mold infestation in your Ririe home and restore your space to a safe condition "Like it never even happened."

Why is there water in my basement!?!?!?

3/19/2018 (Permalink)

If you discover standing water, slimy surfaces, or developing mold patches on a basement wall, it is crucial that you do not leave them untreated. The longer water damage is neglected, the harder it will be to repair and restore, and the costs can escalate.

FIRST:  Find the source of the water damage. Moisture can make its way inside a house from several different routes. Once you locate the source, you can start to think about a solution, but your first response should be one of investigation and examination. You can't fix what you don't see.

Most reported reasons why basements develop signs of water damage are;

Water Damage from Outside
- A leak in a home's roof can lead to a water problem in the crawlspace, as strange as that sounds. If a broken tile or other components let water in, it runs down the internal walls and through to the basement.
- For those of us living with Idaho snowstorms, basement windows need internal an internal drainage system.  Otherwise, the snow will just accumulate, melt, and seep into the basement.
- When landscaping, make sure that grades are designed to run away from the property. That way, the water cannot pool and seep through the foundation walls.
- If damp is only ever an issue following a rainstorm, the problem could be a poor quality sealant. This is an easy problem to fix. All that is needed is to replace the interior barriers around doors and windows. Sealants dry out, so you may have to keep replacing it every few years.
- Obstructed, ice dams, or cracked guttering could also be the culprit as overflowing water ends up right above the foundation of the house and the basement.
- You might simply have a high water table. If this is the case, the obstacle will unfortunately persist. There is not much that can be done to change it, but installing a sump pump will significantly decrease the chance of flooding leading to water damage.

Water Damage Inside:
- Interior plumbing, appliance malfunction, leaky faucets, frozen pipes, and condensation buildup may result in structural or water damaged personal items.
- If you can spot water making its way up through drains, the municipal sewer system may be under too much strain. You can alleviate this in your home by investing in a backflow valve. These are inexpensive and easily available. If a septic tank backs up, be sure to call SERVPRO to safely and quickly remove waste products from your water damaged Idaho home. "Like it never even happened."

Don't Know Why, There's No Clouds Up In The Sky.....

2/5/2018 (Permalink)

As a native Idahoan, I have been trained to GET READY FOR WINTER!!!!  From insulating my water lines and pipes to making sure the roof wire was plugged in so Ice Damns don't build up on my roofs edge. 

The winter of 2016-2017 brought so much snow to my sidewalks I swore that a snowblower was going to be purchased this year, and it was. 

But this winter has been unusual for us Idahoans.  There has been very little snowfall, and the temperatures have dipped in the below zero numbers very rarely, and even then, not for very long.  

So we wait with our skis in hand, and our snowmobiles in the garage but at the ready for the significant snowfall that allow us to enjoy the outdoors and yet for me, hate it at the same time.

My snowblower has graced my sidewalks only twice this year, the second time because I felt I needed to justify spending so much.  For what I paid I could have had a local kid shovel the whole year AND give him a good tip and Christmas bonus.

But this is also where Idahoans get a bit cocky. We think that winter will not come this year (maybe it will maybe it wont) and then we begin to think that we are immune to the powers of Mother Nature because we don't get hurricanes or tornadoes or it would appear, even winter.  

So we let our guards down and we let the motto BE PREPARED slide a little bit here and a little bit there, but sooner or later Mother Nature remembers our little corner of the world and the forces gale upon us.

Thunderstorms bring major mudslides burying homes in both water AND mud; Heavy snows fall on trees full of leaves that have not fallen yet causing power outages and home damages; Hail storms come out of nowhere to pock the roof and hood of your car; and the Wind storms blow everything hither and yon until your chaise lounge becomes a permanent fixture in a ditch.  

SERVPRO has responded to most of the above in the past year and will most likely respond again when we let our guards down.  So stay vigilante and always be prepared.  But when Mother Nature sneaks up on you, remember SERVPRO is here to make it "Like it never even happened."